Satisfaction

We are proud of our products. If you are not satisfied for any reason with your gift basket, please contact us at info@syracusegiftbasket.com. We will work with you to resolve any difficulties.

Privacy

Syracuse Gift Basket Company is committed to protecting your privacy. This statement describes our information gathering and dissemination practices for this website.

Our store does not use cookies so we do not track you from visit to visit.

Your shipping information is not sent clear text with the exception of your zip code which we need to compute your shipping cost. Your credit card information is transmitted directly to the credit card processor via SSL (Secure Socket Layer).

Our order processing form requests a variety of contact information which we need for delivering and (occasionally) solving problems with orders. Your credit and contact information will be submitted to our merchant bank to verify your order. Other than processing your order, your credit, contact, and purchase information will not be shared with any outside party.

We use your IP address and Web browser type to help diagnose problems with our server, design new features, and to analyze our traffic for internal use only. Your IP address may be used to reveal your Internet Service Provider, country, and if you are connecting from a corporate network, your company name. We also record the time of day of connections to estimate home vs. business use of our website. We do not request any information from your browser or computer such as email address or user name. We will never share this traffic information with any outside party.

If you email us with a question, we will only use this information to assist in serving you and will not share this with any outside party.